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Frontiers in Finance: Center of attention! Focusing on new strategies
As markets continue to recover from the financial crisis, companies are shifting their focus back to the customer. To rebuild consumer trust in financial services and capitalize on arising opportunities, it is imperative that customer centricity is at the core of new and developing strategies.
In the African feature within this edition, it is apparent that tailored financial service offerings are integral to facilitating growth; while within the global regulatory landscape, responding to individual client needs and local geographical nuances could mean a competitive advantage.
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